Professional VOIP Services

Complete communication solutions designed to scale with your business from 1 to 1000+ employees

Get Custom Quote Call (855) 568-0008

Cloud Phone Systems

Transform your business communications with our enterprise-grade hosted PBX solutions. Eliminate expensive hardware while gaining advanced features that improve productivity and customer experience.

Auto Attendant

Professional call routing and voice prompts to guide callers to the right department.

Voicemail to Email

Receive voicemails directly in your inbox with audio attachments and transcriptions.

Call Recording

Record calls for training, compliance, and quality assurance purposes.

Mobile Integration

Use your business number on any device with our mobile and desktop apps.

Conference Calling

Host professional conference calls with up to 100 participants.

Call Analytics

Detailed reporting on call volume, duration, and performance metrics.

Starting at $25/user/month

No setup fees • Free migration • 30-day guarantee

Cloud PBX Dashboard

25 Users Online
127 Calls Today
15 Active Lines
John D. → Sales 2:45
Sarah M. → Support 1:23

Unified Communications

Integrate voice, video, messaging, and collaboration tools into one seamless platform. Enable your team to communicate effectively from anywhere, on any device.

  • Video Conferencing: HD video meetings with screen sharing and recording
  • Instant Messaging: Team chat with file sharing and group conversations
  • Presence Management: See who's available, busy, or away in real-time
  • Desktop Integration: Click-to-call from your CRM, email, or browser
  • File Sharing: Secure document sharing and collaboration
  • Mobile Apps: Full feature access on iOS and Android devices

Increase Productivity by 35%

Studies show unified communications platforms significantly improve team collaboration and response times.

All-in-One Communication Hub

Available
Calls Messages Video
Marketing Team
Sarah Johnson

Call Center Solutions

Professional contact center solutions with advanced call distribution, queue management, and real-time analytics. Perfect for customer service, sales, and support teams.

Automatic Call Distribution

Intelligent routing based on agent skills, availability, and priority.

Queue Management

Advanced queuing with custom hold music and estimated wait times.

Agent Dashboards

Real-time metrics and performance tracking for supervisors.

Call Monitoring

Listen, whisper, or barge-in capabilities for training and support.

CRM Integration

Connect with Salesforce, HubSpot, and other popular CRM systems.

Advanced Reporting

Comprehensive analytics on agent performance and call metrics.

Perfect For:

Customer Support Sales Teams Help Desks Reservation Centers Order Processing

Call Center Dashboard

45 Calls in Queue
12 Available Agents
2:15 Avg Wait Time
Agent 001 Available
Agent 002 On Call
Agent 003 Available

SIP Trunking Services

Connect your existing PBX to our cloud infrastructure with reliable, cost-effective SIP trunk services. Reduce costs while improving call quality and reliability.

  • Scalable Channels: Add or remove channels as needed without hardware changes
  • Geographic Flexibility: Local numbers in over 100 cities nationwide
  • Disaster Recovery: Automatic failover to backup locations
  • Advanced Routing: Intelligent call routing for optimal performance
  • Toll-Free Numbers: Professional toll-free service with advanced features
  • Real-Time Monitoring: 24/7 network monitoring and support

Potential Savings Calculator

Traditional PRI Lines: $150/month each

Our SIP Channels: $15/month each

Save 90% on voice costs

SIP Trunk Architecture

Your PBX
→
Our Cloud
→
PSTN
✓ 99.9% Uptime SLA
✓ Redundant Infrastructure
✓ 24/7 Support

Transparent Pricing

No hidden fees, no long-term contracts. Pay only for what you use.

Starter

$ 25 /user/month
  • Cloud Phone System
  • Auto Attendant
  • Voicemail to Email
  • Mobile App
  • Basic Reporting
Get Started

Professional

$ 35 /user/month
  • Everything in Starter
  • Unified Communications
  • Video Conferencing
  • Call Recording
  • Advanced Analytics
  • CRM Integration
Most Popular

Enterprise

$ 50 /user/month
  • Everything in Professional
  • Call Center Features
  • Advanced Queue Management
  • Real-time Monitoring
  • Custom Integrations
  • Dedicated Support
Contact Sales

All plans include free setup, migration assistance, and 24/7 support. Custom pricing available for 100+ users.

Ready to Upgrade Your Business Communications?

Join thousands of businesses that trust Franklin Technology Services for their VOIP solutions.

Get Custom Quote Schedule Demo

Free consultation • No obligation • Implementation in 48 hours